Frequently Asked Question

What is the return policy?

Replacements and returns are given for unused items, up to 14 days from receipt of the item Upon receipt. Can be exchanged by return mail / pre-arrangement at a sales position in Tel Aviv. * Sale item - can be exchanged or returned up to 3 days from the date of receipt of the item

Product warranty אחריות מוצר

925 silver jewelry and stainless steel jewelry come with a one-year warranty from the date of purchase of the product. The warranty includes repairs and refinishing in case the color of the jewelry is damaged.

* Re-coating is provided once during the warranty period .

The warranty does not include repair of jewelry that is broken, damaged or scratched as a result of improper use of the product.

Plated Jewelry

Comes with a 3-month warranty from the date of purchase of the product. The warranty does not include repair of jewelry that is broken, damaged or scratched as a result of improper use of the product

When will I receive my shipment?

Shipments -

Shipping to the USA:

- Free shipping on orders over 699 ILS

- For orders under 699 ILS, home delivery (HDL) at a cost of 60 ILS

price in dollars (for conversion at the time)
- Free shipping on orders over 190 (based on current exchange rates)

- For orders under190, home delivery (HDL) at a cost of $16

Is it possible to cancel an order?

Up to 24 hours you can cancel an order on the site

Through our customer service

On Facebook, Boats Up, Email or Website.

How to make silver jewelry?

We are all familiar with the phenomenon that our silver jewelry begins to blacken, this happens when the jewelry begins to oxidize due to contact with the air and especially in places where the moisture content is high.

There are several methods for cleaning silver jewelry:

- A silver cleaning cloth that is sold in jewelry stores, it is a reusable cloth, it is advisable to keep the cloth in a closed bag.

- Toothpaste- (not whitening ointment) and rub with a toothbrush.

- Dish soap - put in water dish and dish soap or washing powder and soak the silver jewelry in it for a few minutes._ d04a07d8-9cd1-3239-9149-20813d6c673b_